Please enable the Automatically Send Crash Reports preference.
We will receive a detailed report of exactly what caused the crash and then contact you to help.
Generally, crashes on Windows are caused by faulty or out-of-date graphics drivers, or buggy software that came preinstalled with your graphics drivers.
It is important to keep both Windows and your graphics drivers up to date together, and to disable nonessential software that may be interfering with Spark.
When running on battery, Microsoft's Adaptive Brightness and Contrast automatically changes the contrast of your laptop's screen depending on whether the content is mostly light or mostly dark.
This can cause an application's darker areas to become progressively lighter while the lighter text becomes progressively darker until it is difficult to read.
We suggest that you turn the feature off.
On Windows 11, the setting is Display Settings, Brightness, Help improve battery by optimizing the content shown and brightness.
Turning this feature off on other versions of Windows depends on the version of Windows and the type of laptop.
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